Warranty statement
Any suggestions on product optimization, or requests for more technical supports on the use of the pen display, pen tablet, LED light pad and any other Huion products, please make us a phone call or send us an email.
Ask for a Replacement
  • Please be assured that if there's a product quality problem within one year from the purchase date, we can apply for a replacement unit for you with the following information provided.

  • 1) Product serial number (on the back of the unit);

  • 2) Product order number;

  • 3) Purchase link where you bought this item;

  • 4) A video or some pictures that can show the problem clearly.


  • Once the replacement application is approved, we will send you a replacement unit for free. However, the shipping fee will be borne by the buyer if it has exceeded 30 days from the purchase date.

Return with quality issues
  • You have 30 days (from date of purchase) to request a return/refund. You need to request a return in 7 calendar days past the maximum estimated delivery date OR 30 days from the order date, whichever is later. That is to say, you will have at least 7 days to request a return if there's a product quality problem.

Return without quality issues
  • You have at least 7 days to request a return if you are not satisfied with the product you bought or if you have some other subjective views, 8% restocking fee and shipping fee both way  will be borne by the buyer if return without defect within 30 days of order.

Cancel order
  • If you purchased an item from Huion official site and would like to cancel your order before it’s shipped, 8% restocking fee will be borne by you, please be informed.

Periodo Promozionale

Per l'evento promozionale "Promozione Spedizione Gratuita", puoi richiedere il rimborso della spedizione (se l'hai già pagato) entro 3 giorni dall'ordine.

Huion ha portato tecnologia avanzata, design raffinato e tablet di alta qualità sul mercato globale per aiutare le persone a sviluppare e godere dell'espressione di immaginazione e ispirazione.

Con la dichiarazione di garanzia, speriamo che tutti gli utenti Huion possano godere del piano di protezione del prodotto di un anno e si sentano rassicurati di scegliere di 

nuovo Huion.