The pen touch does not respond
1. Check whether the driver has been successfully installed. Try to reinstall the driver and restart.
2. Check whether the digital pen nib is set as "enabled". If not, please reset it as "enabled".
It takes too long for the pen touch to respond
1. The CPU is occupied by programs or too many processes are running. Try to close applications which are not used temporarily.
2. There is debris on the screen which affects the operation. Try to clean the screen of the pen computer.
Color deviation
As color temperature varies for different areas, tiny color deviation is a normal phenomenon.
If your problem is not resolved, please clickFAQsto view more troubleshooting methods or email us(service@huion.com).